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June Classes

June 8, 2010    Consumer Confidence Reports (CCRs):
Informing your customers yearly about the sources and quality of your water became a state and federal mandate with the SDWA amendments of 1996. The exact format and language required for doing so can be confusing, especially for operators and managers of small systems. This workshop will guide participants through the step-by-step process of producing a Consumer Confidence Report for their water system for calendar year 2009, in time to meet the June 30th deadline for mailing.
 
June 9, 2010    Rate Setting for Small Water Utilities:
This module provides water authority board members with the basics of rate design. It details the various types of water rates and their advantages and disadvantages. Additionally, it provides information on techniques that board members can use to help build customer support for rate increases.